Patricia S.

~Purchased wide width shoes on 10/31/20 & when received~they were NOT wide width. I returned them paying for return postage myself because no return label was provided. I paid $25 for them PLUS postage and tax. My refunded amount? SEVEN DOLLARS! Called the company & dealt with a snarky cs person~while I remained calm and polite. Was told that my $25+ was to be refunded back to my card in standard business time (7 to 10 days) and NEVER saw a penny of it. Just got off the phone again and they are refusing to refund the amount I paid! I told them the $7 refunded just covered the postage. CS responded with the same "song and dance". I will probably have to call back a third time and end up eating the cost. Never doing business with them again.