This is my first purchase with Hollar. However, delivery is slow and according to Hollar, delivery method used does not do online updates until order is delivered which could take up to 13 business days. Disappointed in method of delivery chosen since I don't need an online update if order has been delivered. When item arrived left ear volume is much lower than right and when I contacted Hollar to return, Hollar stated item must be unused yet they promise 100% satisfaction. Take your money elsewhere.
Hi Patricia — Thank you for sharing your feedback. We're sorry to hear about what happened with your order. We'd like to provide additional info as well as check up on your order and have sent you a private message. We hope this will be resolved as soon as possible. We're looking forward to hearing from you soon.