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Patricia R.

Contributor Level

Total Points
81

1 Review by Patricia

  • Tolvi

4/17/12

I should have read the reviews on here before buying a Tovi kennel... Appaling service, no Customer service, unhelpul staff, no instructions with the kennels.
I ordered 2 Phenolic board kennels worth over £1000. Told it would be delivered within 2 weeks and assembled for me. Two months later, a lorry arrived and Thank God we are Farmers and could unload the pallet with a loader. It was not assembled for me. I had no instructions, there is no slope of roof whilst it is shown on the website, nor a window. We need a roof over them now as the water will seep into the wood eventually.
Today, there is wood and rain and the roof flew off landing in the run. It could have killed my dogs!
Stay well away, I will never go back.
Patricia Rush

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