Patricia N.

Good evening

You undertook a contract with me when i adhered to your policy and £8 pounds charge to purchase an item.

I ordered this item before 3pm on Thursday the 11th October on next day delivery which was paid in good faith. The monies left my bank account straight away. I received an email confirmation of the purchase being on next day delivery. Then nothing. I was expecting this purchase on Friday the 12th. But nothing, no further correspondence which caused me to call you to be told it would be sent out and received either this evening OR at latest tomorrow morning. NOT Monday….

This maybe a trifle thing to you selling high ticket items and £1000+ bag for your company being pocket change, it is however, disgusting service and i will be sending the item straight back as part of the distance sale act. I will then spend my hard earned money at Saint Laurent direct. Who i am sure will welcome my money.

I will never grace your site again. Remove all my details from your data.

I am a very unhappy customer, reviews will be added to any relevant site for future buyers to read.