I'm new to Tophatter, but has 3 aquaintances that used to sell there. Their complaints were the fee structure. All I'm seeing is that I ran into a site that is continuing changes. Overall, the Company itself is not a scam, but there are a few seller's that purchase items from manufacturers not knowing themselves if the items are fake. The shipping costs are based on the package weight and location. Soo far, it look ok, but I'll know once the fees kick in!