My guinea pig passed away a couple of days ago. I called Chewy to stop the shipment of food and bedding, instead they asked me to donate it to an animal shelter in my pets name Lulu, plus they refunded me the money, on top of that they sent me flowers with their condolences for my lost. I am Extremely grateful and touched by Chewy's kindness and thoughtfulness. I will most definitely continue ordering from them. They are always on time, send me emails reminding me when my order will ship and deliver, updates, etc. and their prices are very reasonable as well.
<3Thank you David and the Chewy family<3