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Member since January 2019

  • Reviews 45
  • First to Review 9
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45 Reviews by Patricia

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HauteLook

HauteLook

1/28/19
The only time so buy from HauteLook.com is when they have flash sales for a couple jewelry designers I like. So I am buying merchandise I am familiar with. I have had fairly good experiences buying from them, although I really hate the way your shopping cart times out. The thing to know about these flash sales (and this is true for all outlet sites like this) is there are items that are truly on sale styles from previous seasons, or designs that have been discontinued and items that are made for specifically for outlet stores and flash sales. I have not bought fake goods from hauteLook (that I am aware of), but when you see the same items appear on each and every flash sale it's a clear sign that those are the "fake sale" click bait items. So you need to know your merchandise. I have returned items to HauteLook without any problem, and have gotten my return shipping paid for when something was damaged in shipping.
Bluefly

Bluefly

1/26/19
Bluefly has a 14-day return limit, after which their site will not generate a return label, and the customer has no other recourse because they have zero phone support. I ordered an item that took more than two weeks to get to me, so it was past the allowable window for return when I received it. Default final sale, possibly by design on Bluefly's part. And I am out almost $400 because it is too large for me. Steer clear of this company! They are extremely dodgy.
BallardDesigns

BallardDesigns

1/24/19
I ordered a linen-covered X-bench from Ballard, and received a bench so poorly executed that I donated it to a charity shop. I had opted for an upgraded fabric and studs on the bench, so it was one of their more expensive offerings in that line. Not a sale piece or a second, but fully custom. The fabric that covered the legs on the bench I received was buckled from being stretched unevenly, and was obviously creased and loose (it should have been taut and completely smooth). The padding on the seat was uneven higher on one side. The cording around the edge of the cushion was wonky and uneven. The entire thing was just slapped together. The company said they would take it back (no help on how I was supposed to pack up this very heavy bench, since I had to tear apart the box it was in to get it out), but only to remake the order. They refused to give me a refund. Given the poor quality of the example I had before me, I passed on the second try and just donated the thing. Even looking at it made me angry. The icing on the cake was that when I wrote a negative product review on their website, Ballard killed the review!
Design Within Reach

Design Within Reach

1/25/19
I have several DWR pieces in my home. I have had good and bad experiences with ordering from this company. The good thing I can say about them is that they do correct any problems that arise, and they don't leave the customer taking a loss. The bad thing is that you might have to fight for your rights. For example, I received an upholstered DWR chair that had been damaged in shipping (cracked wood frame). The damage was slight, but the piece was pricey and I had paid for perfect! So I demanded a return and full refund. They tried to discourage me from returning it, but they gave I when I pushed back. So if you stand up for yourself you are fine with DWR. Their delivery fees are high, it sometimes they offer deals on that.
Cushion Source

Cushion Source

1/25/19
I have used this service for numerous orders, over many years. All of the outdoor cushions they make for me last for ages. Every custom cushion I have ordered had been precise on size and shape no mistakes. The cording is done beautifully. The fabrics are high quality and so is the padding. They can be expensive, especially when you do custom shapes, but they produce a high quality product. Very dependable, ethical company.

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Patricia Has Received 1 Thank You

deeb156
Dee B. thanked you for your review of Poshmark

“This was extremely helpful to know! Am also kind of dying to try and figure out which company it is! P? LV? G?”

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