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1 Level 1 Contributor
  • 3 Reviews
  • 10 Helpful Votes
  • 0 Thank Yous

Experience: Reference, Health, Business

Member since May 2017

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3 Reviews by PATRICIA

I have had my Business American Express card for about 20 years and I CANNOT SAY ENOUGH GOOD THINGS ABOUT THEM!!! (And no, I'm not a "paid review" nor was I solicited to write one) Just yesterday they saved me from falling deeper into a Yelp "campaign" that I see other business owners got smacked for hundreds of dollars. They send a text notification with each purchase (if I'm not making the purchase in person) and I was able to stop Yelp from sucking hundreds from me. AMEX has ALWAYS been EXTREMELY HELPFUL with any single problem I have ever experienced and I tell everybody that I have never called them and not had an extremely pleasant experience...their staff training is impeccable!
Wish I had seen these review before I jumped on board for the $300 worth of "free advertising" crap. The good news is they only got $158.00 but when I called to cancel she stated that the "clicks" were for the previous month and I had 50 of them at $3.00 per click. If that's the case then why do I owe $7.98 for two clicks for the month of October? Clearly my "clicks" aren't actually $3.00 but are a fixed scam price. I read the "terms" and they have this catch-all verbiage which classifies a "click" as pretty much anything they want. I got ZERO leads and she said it was because I didn't post enough pictures of my office!! Which would have been good information while THEY were paying for the "clicks" in the promotion...and it's a joke. I see many reviews about the same problem and I see I'm lucky to only be out $150.00! American Express sends text messages with each charge to my account and I just got the text yesterday or I'd be out much more, I'm sure. THANK YOU AMERICAN EXPRESS...YOU HAVE ALWAYS BEEN THE BEST!!!
I had a negative review that was not from a patient and I could have it removed if I "upgraded" from their free service at the cost of nearly $300 PER MONTH! I did manage to have them remove it but I had to send them an e-mail and go into great personal detail as to why and it was, at that point, up to them to remove it or not.

PATRICIA Has Earned 10 Votes

Patricia M.'s review of Yelp earned 3 Very Helpful votes

Patricia M.'s review of Yelp earned a Well Said vote

Patricia M.'s review of RateMDs earned 6 Very Helpful votes

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