Patricia F.

These guys are so unprofessional it's crazy. I'm an intelligent person and read all of the rules and understand them clearly. They have a promo for cutting mats which states you can order more than 1 of the "same size" and pay $4.95 shipping. When I tried to check out it was trying to charge me $8.95. I left a voicemail and never got a response so I eventually emailed them. When I asked if I should order them and they would issue me a credit I was told yes but I needed to remind them because they are not mind readers! I replied if you fixed the issue I wouldn't have to remind them. They "fired me" from being a customer. My response was you can dish it out but can't take it and I was told to go f**k myself. I'm not sure who's running this place and why they think this is ok, but it's not. I will gladly pay $5 more somewhere else to get treated with common courtesy!