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Patricia C.

Contributor Level

Total Points
80

1 Review by Patricia

  • Walmart

8/17/19

I purchased a juicer on Walmart.com. After using it once it was not what I expected. I started a return on Walmart.com. The instructions said to wrap up the package and take it to any Walmart store. I did so but when I got to the customer service desk after waiting in line for nearly a half hour, I was told I cannot return the item to Walmart since they sold it to me from a third-party. I question why I was instructed to take it to Walmart in the first place. Total waste of my time, very disappointed in Walmart customer service. I will purchase from Amazon.com from now on, returns are much easier.

Tip for consumers:
Try Amazon.com instead

Products used:
I’m trying to return the juicer but I have to contact the third-party to do so.

Service
Value
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