NIGHTMARE! BEWARE!
This was my first purchase with Bluefly. I bought 2 pair of AG jeans. They arrived in a week and I needed to return them. I bought them with a discount and wanted to get another size for the discount price... OMG, I wish I had Googled Bluefly reviews first. So, I called the customer service number and this woman said "No, problem, I can reorder the right size with the discount". She attempted to process the order FIVE times and EVERYTIME it charged my card. She blamed my card so we tried Paypal and the same thing happened. I was on the phone with her for 2.5 hours. It took a week and half and many phone calls to get the charge dropped from the Paypal account. The order was never processed and the "supervisor" was a glorified rep. She could do nothing to override or correct anything. At this point they offered no resolution so I simply sent the 2 pair of jeans back. 2.5 weeks after they have received the return I still have not received my refund. When I called to ask I was met with a condescending male rep who told me "Bluefly has been in business for 15 years and that everyone makes mistakes". Of course, he had "no control" over any refunds..."But don't worry, it takes 10 business days". Apparently, he can't add. I have never had a refund take weeks once it has been received. I think Blufly is an unstable "business" and probably floats its money. I filed a claim with the payee and will get my refund BUT will NEVER buy from Bluefly again. Everything about Bluefly from beginning to end is an unprofessional joke.
Hello Cheyenne--We partner with about 10-12 coupon providers. Each coupon provider works with the pharmacy's corporate office to negotiate contracted rates. We do not make the prices, we simply list them on our site for consumers to take advantage of. We recommend contacting your pharmacy's corporate office for any questions regarding pricing or processing. Our prices are generally very accurate and pharmacies are contractually obligated to accept our discounts under most circumstances. Our Advocacy Team would love to look into this for you! Please contact us at 888-799-2553 and we’ll investigate immediately.