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Patricia C.

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1 Review by Patricia

Zazzle

  • Zazzle

“Postage too expensive.”
12/6/17

The card was exactly what I needed and I was pleased with it. What I am very unhappy with is your charge for postage. The card was mailed to me from NC and you charged me $5.99. I weighed the card on a postage scale and it was just under 3 oz. According to USPS fees that should cost about $1.40. Outrageous. Please don't tell me it was because of "handling charges". It's postage and $5.99 for a card is crazy. The card I selected was discounted but the postage... will not shop Zazzle again.

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Zazzle S. – Zazzle Rep

Hello Patricia,

I’m so sorry to hear about your recent Zazzle order experience. That is definitely not the kind of customer experience we strive for, and I would love the opportunity to make this right. I’ll be reaching out to you directly via email.

I look forward to assisting you further!

Thank you,
Tram

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