I took my dog to petsmart for a grooming after the pandemic had shut down groomers for a few months. He needed grooming badly is why I took him back because my previous experience with them was dissatisfying but I had been a loyal customer for 4 plus years. I dropped him off and within ten minutes of leaving I was called and told to come pick him up.? Was told to bring him back the next day. This was a Sunday. When I arrived I was given an appointment for Wednesday and they wanted my dog who's body was shaved unevenly and face that was never touched ( he looked like a little lion) to stay that way until Wednesday. He's a shih tzu. I was told that the dog needed a break. I was absent 10 minutes. Needless to say. NEVER AGAIN