I found Angie's LIst to be pretty reliable when it comes to recommending repair and home improvement companies. Our refrigerator blew up last week and I was getting the runaround to get someone to come out that day. I located a couple of likely candidates on AL. The first one was VERY apologetic that they couldn't make it out that day, but the other guy said "no problem," SHOWED UP WHEN HE SAID HE WOULD, promptly fixed what was wrong and had extremely reasonable prices. We also found the contractor who repainted the inside of our condo, also prompt, friendly, thorough and reasonably priced. Yes, there will always be ratings boosters on sites like this, but everyone I know who's used AL has had a good experience with it.