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Patricia B.

1 Level 1 Contributor
  • 3 Reviews
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Beauty, Food & Drink

Member since March 2020

  • Reviews

    3

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    35

Review Distribution

3 Reviews by Patricia

1/22/21
Verified purchase

Will I get the gingerbread cookies? It didn't confirm this free gift with order. Also many things were out of stock. When will this be replenished?

Reason I chose this business:

I wanted to try these different things I can’t always get at my German Deli.

9/11/20
Verified purchase

I'm trying to find my signature scent. Fragrancex let's me try samples before I commit. Also they have some of my old time favorites at good price discounts.

Reason I chose this business:

Just because.

Reason I chose this product:

I have never tried them.

3/18/20

I sent this company $96.00 for a tent. It was a start-up company and you would get a great discount if you invested early. I kept all the records and waited for the tent I bought for my great nephew who would be born in April 2017. Customer Service called me 6 months later and asked me to pay for shipping; $49. I paid the shipping fee. I would call them many more times waiting for them to ship the tent for my great nephew. Over many dozen calls and emails, I was sent an email that said they had no record of the tent I bought and paid for, not to mention the money I spent for shipping. More calls to Customer Service. No results. Now it's nearly 3 years later and I finally get a refund, but this company makes me jump through hoops to get a refund. I had to open a PayPal account so they could refund me! I finally did this, but the Customer Service employee dropped the ball and again I had to call again. I finally get a sympathetic Customer Services employee who didn't give me a false promise. She went directly to the finance department and the next day I was refunded. If you want to go through nearly 3 years to get your money back, then go ahead and use this terrible company. I'm a senior, I don't have time for this BS.

Tip for consumers:
I heard many people had this same problem. Not getting the product in a timely manner or waiting a long time for a refund. This company said it was a manufacturing problem in China. I call it blame shifting. Then why did it take so long for a refund?

Products used:
I never got the product after paying a total of $146
I finally got a refund after almost 3 years of waiting.

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Similar Reviewers on Sitejabber

ericb1339
3/5/21

Quick and easy - Very good price.

hoffmana1
3/5/21

Quick and efficient!