Pat M.

Recently I had 4 Qatar Airlines flights and the service was awful.
1 Star, instead of advertised 5 Star Airline.

1.) All 4 flights arrived later than scheduled.
2.) Only had 1 meal choice instead of listed 3 meal choices, even when sitting front rows for all 4 flights! Unacceptable
3.) Checked in luggage did not arrive in same plane, but 3 scheduled flight later in the evening instead of noon time, when I arrived
4.) In Doha, Indian ground Qatar staff told us run to your connecting flight if you want to fly,! Otherwise we have booked next flight for you (4.5 hrs later). Other airlines provide electronic carts for passenger with short connecting times. We had to run for 15 minutes, because connecting flight was very far from arrival gate.
5.) Majority of Qatar ground staff, flight attendants, online customer service are now South Asian (Indians, Bangladeshi, Sri Lankan). Understandable that they are willing to do same work (with slave contract) as other nationalities for half salary, but their attitude and work ethics is poor. On the plane Thai, Vietnamese flight attendant served 2-3 aisles, while fat, disinterested Indian attendants chatted or were standing. Not to mention South Asians thick accent. Qatar Airlines = Indian Airlines in terms of service quality now.
6.) During 3 flights it was very hot in the cabin and in 1 it was freezing. Seems temperature control is not working and not maintained.
7.) Emergency aisle exit rows usually have extra leg room. However our emergency exit row aisle was narrow and top of that the seat were not fully reclinable due to being in emergency row! Very uncomfortable! Should offer partial refund or free duty free for inconvenience.
8.) On flight entertainment screen 3 out of 4 flight had problem either with sound or touch screen. Should replace faulty units.
9.) Instead of spending all money on FC Barcelona advertising Qatar Airlines should spend more money on training, recruiting and service.
10.) Doha airport is expensive and very average, boring place.
11.) Airport check-in lines are few with long lines for economy passengers!
Qatar Airines seems only cater for first class passengers and the other flight classes are neglected to the max. Deterioration of service standard clearly visible and experienced. It is time to switch to Emirates, Etihad, Cathay or other European Airlines.

If you need a reliable IPTV, stay away from Rocket/NFPS/IKS66. It is cheap, but you get what you pay for! They have many channels, but always have many down or not watchable. You never know when and what can you watch.

Maintenance takes 1 week and you can watch blank screen during this period. Announcement says only 36 hrs. Apparently during every maintenance this is the case. Resellers are screwed during this period, because their customers will complain, rightfully.

Support is really non-existent! They refer you to a forum, where a few impatient, arrogant, thin skinned amateurish fellow give half answers here and there, when they feel like. If you ask too many questions they ban you apparently or close your threads. If you point out flaws in their service or ask for any improvements, they label you a spy/mole from another provider. They are willing to argue with customers publicly to have the last word. Bit of paranoia and insecurity combined. It shows lack of manners, education and real understanding of what customer service and support is about.

Frankly speaking, you can only compliment about their service on the forum, otherwise you are labelled sarcastic trouble maker. If you have cable, satellite and ANOTHER RELIABLE IPTV provider, with REAL services and support, then IKS66 could be back up at 4th place. But with their unreliability, flaws and extremely poor customer service attitude, why would anyone choose to get aggravated for a few bucks? With their support attitude, it is only question of time when their business will fold.

This is a scam company!
Charged credit card in February, then 6 hrs before check in-time on 15 April cancelled booking during major holiday, when everything was sold out and prices tripled for last minute bookings.
Host said is not their fault, Airbnb help center said something was mixed up! They were useless and did not help at all.
Fact is that they charged credit card for booking, used money for 2 months, then cancelled booking and offered to refund credit card booking amount.
During Easter had to pay 50 Euro more for new accomodation, which was very far from city center and spent several hours to find new accomodation, because everything was sold out and prices tripled.
Will never use airbnb company and will tell everyone at online communities to avoid this dishonest company.