Pat L.

My experience with Legacybox has been a nightmare and I would give only one recommendation... DO NOT EVER USE THEM! I thought I was lucky to have a Groupon to save a ton, but it was the beginning of a horrible ordeal still unresolved! First, I never got the original box, so months later I contacted them and they sent out another one. That should have been a warning sign! So it finally came and after months of sorting thru boxes of photos... some 100 years old... I sent off 600 photos, 15 VCR tapes and 1 8mm movie. I was busy thru the Summer and never gave it much thought until Sept and checked online to see it was in the process of Digitizing so I waited a few more weeks and when I looked again it had never moved! So I finally contacted someone and the end of Oct. And expressed my fear that my precious items had either been sent to someone else or been lost! I then received my box a few weeks later... but nothing had been processed and the movie was missing! I have now been weeks trying to get my money back from them with no luck! I am only thankful my entire box was not lost or destroyed... but my priceless movie is still amongst the missing! DO NOT USE LEGACYBOX... EVER!