Pat L.

Ive been a Groupon freak since its inception many years ago. I was an avid fan, buying multiple coupons every week for just about every type of deal offered. It was a fantastic way to get established in a new area after a move. How far it has fallen. Customer service is nonexistent. There is no 800-number or effective live chat anymore. I have friends that post deals on Groupon for their business and they have just as much trouble on that end as the people buying the deals. I also noticed the quality of some of the products shipped from the goods category are subpar at best. Its just not worth the gamble. Call the vendor directly and they will usually give you the deal, matching goupons price without having to deal with them. Its so sad-they are a horrible company now. They are just surfing on their reputation from the past it will probably squeeze everything out of the company they can before its garbage.
The search result information is shotty and sometimes you could end up buying a deal hours away from the search location entered.
It is very easy to buy a deal outside of your area of interest without knowing. You might be unfortunate enough to have purchased a large ticket item, like a destination adventure or vacation package. If you have any issues with your purchase it will take you a long time to get support. If you get to this point at all, you may get offered Groupon bucks in exchange. Great, hundreds of dollars worth of Groupon bucks to buy more crappy deals and get more crappy customer service. I did this in preparation for a trip to Hawaii and it was a disaster. Type in Maui to search for deals in that area and see what pops up.