Pat J.

Keep in mind that my reservation is July 12,2017. Reserved hotel with Priceline in December 2016. This was done by accident because I didn't notice that I was booking with Priceline since I logged into AAA Travel. Verified reservation with first hotel even though hotel confirmation number was incorrect. In April, 2017, Priceline emailed me that the reservation had been changed to Homewood Suites, French Quarter NOLA. This is when the problem begins. Trying to verify that I do have a reservation, hotel states that they can see my name but no details. My phone number is not in their system, credit card that I paid with is not showing. I can understand that Priceline might use their own information so I call Priceline. Again, the hotel confirmation number they give me does not work. I ask, how did you book so that I can verify that it is my reservation(my name is a common name). Talked to "O" and he gives me the run around and all I ask him for was the phone number they used for the booking. Also, he had the first hotel as being reserved; asked me to read the email that I received. Never received any help. I am not comfortable waiting until I get to NOLA to find out if I have a valid reservation. I can't cancel so it it my loss but I will gladly accept the loss for peace of mind. I have booked my own hotel. I will never book a third party again. I am rating this review based on that I as a consumer should feel comfortable that Priceline will deliver. It's possible that the reservation was made and I have a room booked. However, I should be able to get a valid hotel confirmation number so that I do not have to worry.