I have bought a few bags from this site and did not have a problem until recently. I bought a very expensive bag, which like the others I priorly purchased, did not include "dustbag" under the list of accessories. I assumed that all Trendlee bags come with one (as part of their authenticity claim), so I purchased it without worry, only to find out that it did not come with one, and that Trendlee does not guarantee that your bag will come with one. When I reached out to Customer Service they suggested that I should have called before buying to find out what exactly comes with the bag, as they don't list this on their website. I find this outrageous when so many competing sites do just that. Beware!