I purchased two braces of different sizes because I was borderline on their size chart. First off, one was out of stock but they never told me and it stayed listed as in stock on website. Eventually I got them to ship one but it was too big. I got the second and it was fine. I returned the first one but got an email saying it was used and worn. I tried it on one time and put it back in the original bag. They lure you with free returns and then don't accept them.