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Pat G.

Contributor Level

Total Points
89

1 Review by Pat

  • thredUP

5/24/19

I purchased over 40 items since 2014 and referred countless people to this company. Sadly, they are no longer including measurements such as "chest" and "length" for their items. These measurements have saved me so much time and money ordering clothes that fit. This change has made it very difficult to order from Thredup and I can no longer recommend this website.
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This is how they answered my e-mail question about the measurements:
Thank you for contacting thredUP support! I'm glad to help. Using feedback from our sellers and shoppers, we have determined that omitting item measurements allows us to process Clean Out kits more efficiently and list more items on our site.

If the measurements are not listed for an item, we recommend searching for the brand's sizing information on the manufacturer's website.

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thredUP -. – thredUP Rep

Hi Pat,

Thanks for taking the time to leave a review. We are sorry to hear that you are dissatisfied with our current policy. We make sure to update our processes in the interest of providing the best and most extensive item listings to our customers. Our customers appreciate that we can list thousands of new items daily. We do offer various return methods, in the event that you receive an item you do not wish to keep. Thanks!

Pat Has Earned 9 Votes

Pat G.'s review of thredUP earned 9 Very Helpful votes

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