Developed in part with a grant from
the National Science Foundation

Member since July 2017

  • Reviews 2
  • First to Review 1
  • Thank Yous 0
  • Fans 0
  • Profile Views 288

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

2 Reviews by Pat

Sort by: Most recent




Words cannot describe how bad the "customer service" experience is with this company. They no longer have a telephone number where customers can call them. That is a red flag, right there. I used to rave about them, and particularly about their customer service. But I have been put through the wringer attempting to communicate with them about a minor problem. Addressed efficiently, it would have been very simple to resolve. I've emailed and online chatted with them countless times of, each time receiving messages signed as being from a different "person" who obviously hasn't got a clue about what I wrote before. The stupidity of this will come back to haunt them.

Update: since posting my review, I've spoken with the shipper iherb used to send my last order (and it will be the last order I place with them ever again). The shipper informs me the tracking number iherb provided is not even in the format their numbers use. They were able to find my order in their system through my name and address. Shame on you, iherb!




I signed up for a 5 day free account because I wanted to watch Glow's season premiere. As soon as I gave them my credit card information and signed up (dumb move) that program was no longer available to watch. Now I read that the "free" account automatically shifts to a paid account that they will charge me for. No way am I letting them pull that on me. Cancelled my account through their automated phone system. The confirmation e-mail is nowhere to be seen. Will have to call back and speak to someone. What a pain in the neck!

Pat Has Earned 21 Votes

Pat F.'s review of Funmonger earned 18 Very Helpful votes
Pat F.'s review of iHerb earned 3 Very Helpful votes

Pat hasn’t received any thanks yous.

Pat doesn’t have any fans yet.

Pat isn’t following anybody yet.

Similar Reviewers on Sitejabber

WALLY B. reviewed iHerb

iHerb offered me an online Promo Code: LOYALTY10 to save 10% instantly on their order when they...

Sharon F. reviewed iHerb

I requested to return an item purchased and received instructions on where to return the product...