Pat B.

I am a member at Planet Fitness in Belmont, NC and have been for 4 years. Since joining, there have been app. 5 managers to work there. The manager and assistant manager they now have is a joke. I addressed the manager with a disturbing issue and he discussed it with his assistant manager who happened to know the girl I made the complaint against. Now only did she lie and convince him that nothing should be done, but she also repeated the conversation back to the member I has complained about which stirred up animosity. She made a joke out of it. This shows me how unqualified this girl is to be working there, let alone be an assistant manager. She needs either to be trained or fired. No one in a position like that should be allowed to create tension for the members. Maybe if she was to be suspended for a month it would give her time to reflect on her poor management skills.