My 88 year old father got kicked out of his assisted living arrangement with no notice just as he was about to get out of rehab and go back. When we went to move his stuff out two days later, we found that we were already locked out of his apartment. These people are criminals and caring.com wouldn't post my review of them. This is something that people need to know. Caring.com said that they could get sued for defamation if they posted my review. Why even ask for reviews if they are afraid to post them? Shame on Merrill Gardens in Madison, Alabama for doing that to seniors, and shame on Caring.com for not presenting the truth when people submit it.
Hi Pat, We publish negative reviews that meet these Review Guidelines: https://www.caring.com/about/review_guidelines There are currently tens of thousands of negative (1-star or 2-star) reviews published in our directory that met those guidelines. The reviewers themselves are legally liable for the content they publish on our site, and in some cases, can face defamation or libel lawsuits for the opinions they express publicly in the reviews. Thus, our review guidelines and rejection of potentially defamatory and libelous reviews can help family caregivers and older adults avoid such legal action from being brought against them. "These people are criminals" is a very serious allegation/accusation you've made against a senior living community's staff, and crimes against seniors should be reported to law enforcement and offline senior advocacy organizations, such as the long-term care ombudsman, for further investigation and prosecution if the criminal allegation is found to be accurate. For further information about Caring.com's reviews program, or for referral to information and resources for appropriately addressing concerns about an assisted living community, please contact community@caring.com. Thank you!