Pastor M.

I ordered a Samsung SmartPhone nock off on December 25,2013, but PriceAngels keep saying that they need better identification from me, such as clearer photos of my identification document and of my Mastercard.

This seems strange to me since I paid through PayPal. PayPal is supposed to remove any need for them to have my credit card information.

I have paid them $250.00 USD for the SmartPhone and they acknowledge having received the money, but when I open my account on their site it simply shows my order as "unshipped."

I don't understand why they need the details of my MasterCard. To be on the safe side, I canceled the MasterCard I used and am having a new one sent to me. This way, I won't suddenly see unexpected and unauthorized charges to my card.

If PriceAngels hasn't sent my SmartPhone within two weeks, then I'll complain to PayPal, to get a full refund the money I spent.

At the same time, I ordered a case for this phone and the case is listed as "shipped" on the website, but I have not yet received it.

For now, I rate this site as unreliable, but that could improve if they ship my phone as ordered.