I was given two different number for fax and it was very confusing. So I asked ipostal1 expecting an immediate response instead the automate system responded with less clarification. And since then I have been using an alternative means.
Our customer service team looked into your situation and explained why there was some confusion in your case. Since you signed up for a Virtual Office plan with phone and fax, you get your own personal fax number, different from the fax number at the mail center.
With your personal fax number, your incoming faxes will go directly to your digital mailbox, not to the mail center. Sorry for the confusion. We will look into clarifying this point in our communications.
Hi Pass,
Our customer service team looked into your situation and explained why there was some confusion in your case. Since you signed up for a Virtual Office plan with phone and fax, you get your own personal fax number, different from the fax number at the mail center.
With your personal fax number, your incoming faxes will go directly to your digital mailbox, not to the mail center. Sorry for the confusion. We will look into clarifying this point in our communications.
Sincerely,
IPostal1