What they offer and what's provided are not the same and they blame the merchant for making the change. Never again will I purchase a hotel packaging or anything else from this organization.
Thank you for sharing. I'm so sorry to hear that has happened. Would you please reach out to us at 1-877-665-0000 or send an email to support@travelzoo.com with your purchase details so we may better assist you?
We are available from 9 a.m. to 9 p.m. ET, Monday-Sunday.
Regards,
Amanda
The Travelzoo Team
Pasquale Has Earned 1 Vote
Pasquale M.'s review of Travelzoo earned a Very Helpful vote
Hello Pasquale,
Thank you for sharing. I'm so sorry to hear that has happened. Would you please reach out to us at 1-877-665-0000 or send an email to support@travelzoo.com with your purchase details so we may better assist you?
We are available from 9 a.m. to 9 p.m. ET, Monday-Sunday.
Regards,
Amanda
The Travelzoo Team