I've had to order from them a couple times. My first order they sent me completely the wrong thing, I'm talking the wrong fraternity's letters even. I paid for rush service and 2 day shipping (this was over $50 extra) and they sent me the replacement articles standard shipping. It took a week for them to ship the replacement even. Customer service was rude and didn't listen. They told me to email them pictures,which i did. It took them 3 business days to answer. I paid for rush service. I've never worn what they finally sent me, I got it almost 2 months after the event that happened 2 and a half weeks after my order was placed. Yep, that's right, 3months to get me my correct items.
Next I ordered a graduation stole. On the website it says $29.95 but that's not for the stole that's pictured. That's for something else that's brown apparently. To get it like the picture is an extra $10. Then to get it sometime in the next month is another $16, then to have shipping be less then 2 weeks it's another $20. 2 day flat rate FedEx envelopes are standard $6. That means they make an additional $14 on shipping, just taxing you. My order was just $80 for something the site says is $29.95. just stay away.