Paris S.

Only rated a 1 star because 0 stars was not an option. I had upgraded to Spectrum TV after having Spectrum Internet for three years. My cost for the internet was $17.00, the plan was initially $14.00. After having Spectrum TV for a couple months and after several back and fourths about the inflated bill, I cancelled my Spectrum TV and payed the outrageous bill and turned my box in. Then come to find out they enrolled me in a $79.00 internet program without my permission on knowledge. Here's the fraudulent part, which is in addition to their consistent fraudulent parts, I was told, that the only way this could be fixed was to pay for the fraudulent internet service, then they could try and credit it back to me and then possibly get me back in the $17 a month plan. How stupid is that?!?! Spectrum lies about its plans, it's never what they say, there's always a catch, and if you don't catch it early enough, they will rob you blind. Never again will I ever use charter or spectrum and if anyone asks me about TV or Internet, I will tell them the same thing that I've said in this review. They should be shut down. There's no telling how much money they've cheated people out of.