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Parin s.

Contributor Level

Total Points
105

1 Review by Parin

  • Southall Travel

7/14/19

Rubbish travel agent
I booked tickets to travel to India via jet airways which failed while i was in India
I contacted them and travel agent instead of helping started selling me tickets - return for £1700 pounds per person - Some of my friends bought it.
I purchased new tickets to fly back and now I am claiming money via credit card chargeback scheme and this crooks are preventing them
They are not ATOL protected and they sell tickets for airlines that is not ATOL protected too. So providing wrong information to customers
Customer service remains poor and they do not have complaint procedure/policy or department.
I have serious concerned about this travel agent. I am in process of reporting them for fraud.

Parin Has Earned 5 Votes

Parin S.'s review of Southall Travel earned 5 Very Helpful votes

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