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PARAS Y.

Contributor Level

Total Points
81

1 Review by PARAS

  • Sony

10/8/21

I purchase Sony Bravia LED 4 years ago, I got problems in it after 2 years continuous. Now from 2 months I also received problem the led don't work so I complaint a service appointment so after 10 days service center man comes and said this part panel is damaged and we mail the company, company gives new panel and otherwise give new LED in replacement I said ok. New panel comes after 20 days and after then the led not working the service center people said panel is correct. Ic or board is not working. We mail the company again it gives confirm replacement. Then after 10 days a man comes from service center and takes the led along with them and said we check the new board I said ok. And today he calls and said no it's not working. We mail the company again see what the company decides replacement or anything. See what the Sony givea to their reliable customers. I and my family becomes very irritated from 2 months. I also said I have no problem for money I please provide replacement ASAP. But the Sony don't even see and care about their customers. So please don't but a Sony product where service is not available. Im facing so much irritation

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