I'm a GoDaddy customer since 2011, both for me and my clients. I never had experienced a worst customer service. Unhelpful and ineffective.
These guys based in India cannot provide solutions, don't even know what are the problems (either in chat or by phone they wait minutes before replying, with standard replies, showing that they are not expert at all in the field).
GoDaddy run a massive scam when upgrading their hosting to cPanel. All their customers on "old" hosting plans where forced to move to the new cPanel otherwise many applications including the very popular Wordpress wouldn't work anymore, because their hosting plan couldn't support newer PHP versions. Obviously this is just an excuse to force users buy a new service, even after subscribing for an entire year or more to the old. They don't refund and not even give a discount for the new. That's a bad trick, they should have informed before asking me to renew the old plan and facilitate migration. They don't care of their customers, they just want money.
The customer service blamed their own engineers for not being able to do this simple upgrade needed to the old plans, and told that they are not authorised to do any migration, which is a service that has to be done by the customer. A support can be asked but has a cost (not defined).
So I bought the new plan but after migrating all the websites, they don't work properly. The support keeps on saying just apologies but no concrete help.
They caused me a huge damage in terms of SEO as the websites are now all offline!
Please, please quit GoDaddy as soon as you can, it's the worst service you can ever have. Slow, poor and expensive. They try just to upsell but they don't care at all of their customers, they care only of their numbers.
I'm not surprised to find out that there are thousands of angry GoDaddy customers worldwide. There are other providers that are amazing in terms of customer service, with their people always super helpful, fast, kind. And they are even cheaper. GoDaddy sucks, it's the worst ever!