After placing my order, it took them a week to send an update on sending 3 out of the 5 items I had ordered. With a tracking number that didn't work even after one month.
Completely unresponsive when I messaged them about the 2 items they didn't send and, later on, about getting a refund for those 2 items.
I finally escalated the case to paypal more than a month after the transaction, to which they still never responded.
Finally, at least, paypal ruled in my favor and I received a refund.
I strongly advise against shopping from here.
Edit:
Almost 3 months after the order was placed, and without any communication from them, the 3 items (out of 5 ordered) arrived in the post...
The quality is obviously poor, but that was an unexpected development!..