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The product on the site are cheap products and does not fulfill the return policy. I ordered one digital watch last month and received it non-functional. I immediately raised a return request, but customer service just tell that you can initiate return, but after initiating the return did not pick the product even after 2 months of followup and still just reply that you can raise the return request, but does not act on the return request.
Such a poor service.
Tip for consumers:
the product on the site are cheap products and does not fulfill the return policy. I ordered one digital watch last month and received it non-functional. I immediately raised a return request, but customer service just tell that you can initiate return , but after initiating the return did not pick the product even after 2 months of followup and still just reply that you can raise the return request , but does not act on the return request.
Such a poor service.
Products used:
digital watch
Pankaj S.'s review of Qoo10 earned 2 Very Helpful votes
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