Pam W.’s Reviews of TN Nursery & more

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Trees

8/15/16

Do NOT buy from this site, or any site associated with Tennessee Nursery (TNnursery, Garden Delights, and many other names the sell through). They do not send you what you ordered! They send plants that are not even listed on the website, and then, when contacted, insist that what they sent is correct. I even sent pictures from their website along with pictures of the plants I received (very different), along with the name of the plant as listed on their web page. Their response?- "Well, this (what they sent) is what we call (name of plant on website)", even tho it does not match their own picture!

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tammy S. – TN Nursery Rep Over a year old

Hi Pam, I would like to apologize for the service you received when purchasing our products. After talking to our team it seems that things should have been explained to you in more detail. I understand that that was not the case and we did not meet your expectations. As you know from using our services in the past, this is not how we operate, and we will continue to train our staff so everyone is on the same page. Thank you for bringing this matter to my/our attention. If you would like to discuss this further, you can reach me at customerservice@tennesseewholesalenursery.com