Pam W.

Fantastic customer service. I called several times and the staff was great. Very helpful

I placed an order with Nordstorm. I was charged over $332 but got an immediate email that they had to cancel "part" because they were out of stock. OK no problem I would find it elsewhere. Oh No Nordstrom cancelled the order but did not give a refund. They charged $332 and then another $84 for the Part they didn't cancel but I already paid for. I am charged over $400 and have not received items or refund. Any reputable seller give you a refund or better yet not charge for an item they do not have. Their phone and chat answers vary from you were not charged (my bank thought I was) or 12-24 hours just to take authorization off or 3-5 days it "should be off" Several days and still no money back. This is fraud taking money for no service or product
Avoid Nordstroms they are not honest. Too many good sellers to waste your money with Nordstroms.