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2 Reviews by Pam

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I placed an online order on 3/30/17 and now on 4/4/17 it is still showing on their website that there is a hold on shipping. I tried to contact someone through their "Live Customer Care" but nothing happens. I tried calling only to be told through a message that I was no. 38 in line and so I decided that I would wait so I could get this cleared up.... after waiting more than 15 min. to speak with the next representative I got a recording to leave a message and someone would return my call. I see other reviews listing the same problems with this company. I will never order from them again.




I ordered two id tags for our new adopted dog on 2/2/17. After waiting over two weeks, I finally received one tag. My credit card was charged the full amount for the entire order on the day I placed the order. I have tried multiple times to call the two numbers listed on their website but cannot get an answer as the phone is always busy no mater what time of day or night I call. (Off the hook?) I have contacted them twice via their online service form but have received no response. I filed a complaint with PayPal a week ago who forwarded the complaint to them, but no response. Do not buy from this company.

Pam Has Earned 5 Votes

Pam S.'s review of Allivet earned 2 Very Helpful votes
Pam S.'s review of PetTags earned 3 Very Helpful votes

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