Pam H.

I purchased a 4 pc outdoor Rattan patio set for $439. The coffee table arrived & one end was badly bowed. So much so that it made the glass top unstable. I contacted them & asked for a replacement end. They stated they didn't have any parts and offered me $35. I told them no thanks I want the replacement part or if they couldn't provide that then a whole new table & offered to return the table at their expense. They then offered me $80 & again I declined, telling them I wanted the table that I paid for. They refused saying they could not break up a set. So after several days of arguing with them I told them I wanted $110 which is 1/4 of the cost of the 4 pc set. But I still have a table I can't use & $110 isn't enough to replace it. I will NEVER purchase from Costway again. Lousy customer service!