Pam F.

I have used LG baked foundation and blushes for a few years. One compact can easily last 2 years and beyond with daily use. The issue is that the compact always breaks at the hinge after about a year. Break out the duct tape, etc. At the moment I have 2 broken cases and I had one last year. The problem is that they won't acknowledge any responsibiltiy after 30 days from purchase. Who would expect to have an issue that soon. My makeup stays in my makeup drawer so no rough use. The last 3 products all broke one day when opening at about a year old and with over 1/2 the product left. LG needs to realize that if they want to be thought of as a quality company with quality product, the case needs to stay together. It's all about quality of service these days and the hard "sorry we can't do anything" is poor service at best.