Pamela S.

Great so far. Going to go with a four until I receive the product.

Our petite mom needed a wheelchair short enough for her 4 foot 8 inch height and strong enough for her ~150 lbs, to replace her current high mileage chair. No one seems to make a wheelchair like this except Invacare. And very few companies carry this brand of wheelchair. 1800 did. Most importantly, their website was easy to navigate and build her a 'clone' from the menu selections. We were about to order the chair and Covid entered the picture. We put the brakes on the purchase, and picked up on it 6 months later. There was an issue with one part not matching what had been ordered, but it was put right. Lisa and July were my tireless go-to people with questions and coordinating. By the nature of it being custom, non-refundable, not covered by insurance and needed during a pandemic it had stressful purchase written all over it out of the gate, but was made ever so much easier by the competent 1 800 folks behind the scenes. The chair itself is high quality, rock solid, adjustable, well balanced, a beautiful blue-black pebbled high quality paint job, with electrostatic welds and smooth joints, The Invacare brand makes Drive pale in comparison. Thanks 1 800 Wheelchair. Our mama bear is happy.