Pamela P.’s Reviews of ModCloth & more

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Women's Clothing

6/10/19

I really like many of their clothes, but they are over priced for what the quality. I just recently bought a few sale iteams and I wore the bathing suit once in a hot tun for about an hour and bam! Tore in the cleveage area. It is particularly annoying because I cannot return or exchange a status it is a sale item. I like the patterns styles and such, but the quality just isn't worth the risk for me.

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Jason B. – ModCloth Rep Over a year old

Hi there, Pamela. I'm very sorry to hear that your swim suit didn't hold up! We take the quality of our items very seriously, and when we fall short, we want to ensure we make it right. Please reach out to our Customer Care team, at modcloth.com/help, and they'll be glad to assist with this. We are available from 8am-11pm EST Monday-Friday, and 8am-9pm EST Saturday. The quickest way to get in contact is via phone or online chat. We certainly won't leave you with an item you aren't able to use!