DO NOT BUY FROM THIS WEBSITE! IF I COULD GIVE ZERO STARS I WOULD. I purchased flowers yesterday morning to be delivered today prior to 12:00 - even paid extra for it. It was for my uncle's funeral that I could not attend. The wake was from 1:00-3:00. Flowers were delivered at 4:20 today to absolutely no one since wake had been over for almost an hour and a half. I complained and wanted a refund because the flowers were now useless as my uncle is being cremated. 1-800-Flowers would only refund me the $4.99 I paid for the early delivery. Not the cost of the useless flowers since my aunt and cousin did not receive them nor were they displayed at the wake. I will be disputing this on my credit card. I am beyond disgusted and disappointed that my flowers were not present at his wake!