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1 Review by Pamela

Kayak

Kayak

12/15/16

Booked our trip. Dec 6 2016..Flight we chose was perfect two tickets all business class in all segments of the flights. Booked paid when we got our confirmation not the case we were put in economy in two flight segments. Have been trying to fix ever since. No contact number for Kayak.Must deal by emails. Kayak blames the Airlines the Airlines blame Kayak.Even though I have my flight details Infront of me that we booked all business in all segments of our flight .
I think I have been scammed. I contacted them immediately letting them know there mistake. (Kayak and Airlines )
And I have been in a nightmare ever since..
Why can't I get what I booked .? I'm the consumer and Kayak and the Airlines both expect me to roll over and go oh well what ever. (I ask the public ..When have we become a door matt to allow companies to take advantage us.?.) And how many people are they doing this to.?
Kayak was the web site. Just fix our flights

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