They refused to refund my delivery charges. I ordered a meal from Macdonald's and everything came soaked in Coke. They gave me money back for the food and not the delivery. I couldn't eat the food. I spent hours trying to get the refund and even longer trying to get a refund for the delivery. They didn't help at all. Took their time to reply to me. Kept repeating themselves to me. Explained the money was to give good customer services yet the service I received was absolutely horrific. They are a rip off making me pay for the delivery on an order that had to go straight in the bin.