Pamela D.

Can't reset password because you haven't sent me an email to do so!

Promised lamps by 6/24/10. Received an email today, 6/25/20 telling me there has been a change in delivery for 7/15/20. I had called them twice today only to be placed on hold for an extended amount of time. Finally I had a choice of them calling me back. I left my phone number for a call back which I never received. I went on the Chat Line. Representative said it would have been 3 hours on hold and the call back would have been 48 hours. I asked why are you taking the cost of the lamps out on my charge card if you cannot deliver as promised. Her reply was," to check to see if you had the amount in my bank to cover the lamps". She also indicated that the amount will come off my account in a day or two. I will wait for these lamps, but I will never order from this company again. They do have a extensive variety, but not worth the hassle of shopping here. I will stick with my Amazon Prime in the future.

Have been ordering coffee pods way before Green Mountain sold their business to Keurig. Today will be the last time I order coffee from Keurig. First of all, I received a promotional code via my email. Tried to place order on line at Keurig.com. At the end of the ordering process upon pushing "Place Order", the complete process crashes. I then called the company to place an on the phone order. The woman taking my order was courteous but extremely uneducated with spelling, following instructions, constantly placing me on hold and unaware of the coffee pods that were under the promotional code. Too bad. Green Mountain should have kept the company in Vermont. I will be looking for an alternative coffee web site.