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1 Review by Pamela

AdoreMe

AdoreMe

3/17/19

I sent back a set and what I thought was a credit refunded for that set was actually for the membership that I did not sign up for? I have an email from a rep saying it was refunded for the membership, but nothing about the set being refunded and a text from a rep saying the set failed our sanitary inspection which is absolutely ridiculous, I did exactly as instructed send back in the original packaging, and not worn, it was cheaply made and I immediately mailed it back knowing about the re-stocking fee which is the only thing they were clear on. So which is it ? Refund for the set, or refund for the membership? They credited my account on 3/10 for 39.95 then turned around and debited same day for 39.95. I am still waiting for a confirmation email from the rep that told me as a one time courtesy I have requested a refund for your return, so it must be for the set? This is just poorly executed, one person telling me something different in email and another different through text. I cancelled the VIP I didn't want and returned the merchandise I just want my 39.95 back. I received and email also the return was approved, where is the refund for the set that was returned ?

Pamela Has Earned 6 Votes

Pamela C.'s review of AdoreMe earned 6 Very Helpful votes

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