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Ordered 2 x Calvin Klein bralette and panty. Only received the tops and no bottoms thinking they might arrive later but didn't. I contacted the customer service ppl requesting they send the bottoms ASAP & their reply was - "Unfortunately we are not able to send you the bottoms as we don't keep stock of the item". Why would you advertise stock you don't have for sale!? Not impressed with their reply and only offered 50% refund for putting me out of pocket with their lies. Their customer replies were slow also, I will never be purchasing from their site again! BEWARE!
Paloma S.'s review of NZSale earned 2 Very Helpful votes
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I bought slippers. However they are too small. We used the size guide. And now I have to pay $10...
Hello Paloma, thank you for sharing this feedback with us. I am sorry to hear that you did not receive the complete set. Our stocks are sent over by our suppliers and our team package them and send them to you. In the event that the order is not complete, like in your case, there is no excess stocks for us to organise the missing part of your order. As such, in this instance, the team will organise a refund for you. I am really sorry that this was not handled promptly and please do let me know if there is anything I can assist you with.