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Pallavi B.

Contributor Level

Total Points
82

1 Review by Pallavi

  • Justfly.com

2/2/19

There's a $75 cancellation fee even if you cancel within 24 hours! This is ridiculous; almost every travel site I know offers free cancellation within 24 hours. You shouldn't just put this in your "fine print" and con customers. Never using this site again!

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Sarah C. – Justfly.com Rep

Hi Pallavi,

Thank you for taking the time in reviewing our services. As much as the information you have provided is correct, the rule is only applicable if booked directly with the airline. Once a ticket is purchased through a travel agency, the agency is allowed to charge fees for any changes or cancellations even within the first 24 hours. One should not assume all companies have the same policies which is why it is very important to go through our Terms & Conditions prior to purchase to avoid any surprises.

Kind wishes,
JustFly Team

Pallavi Has Earned 2 Votes

Pallavi B.'s review of Justfly.com earned 2 Very Helpful votes

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