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Worst customer service ever. When you finally get ahold of an actual person they tell you to follow the online steps to refund items. Online takes you in circles. I have been emailing them for at least 2 weeks trying to get a return address so i can send my refund items back.
Bought 3 bikinis. They don't fit. Not great quality at all. Wanted to return. Can't get any service but besides through a computer robot.
Now i'm stuck with crappy merchandise ill never wear
Paige P.'s review of ZAFUL earned 4 Very Helpful votes
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I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items...
Dear Paige,
Thank you for notifying us of your complaint.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product，we can easily arrange an exchange or a refund for you.
Please kindly review our warranty policy here: http://www.zaful.com/returns/
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as""complaint from sitejabber.com"".
Best Regards
ZAFUL Customer Service